agentlyticsby measuremy.site

Sudden drop in website traffic? A checklist for finding the cause

You open your analytics and the line has fallen off a cliff. Before you rewrite your homepage, work through the causes in this order. The first few are the most common and the cheapest to check.

1. Is your tracking still working?

A drop to almost nothing overnight is far more often broken tracking than a vanished audience. Check:

2. Is everything down, or one slice?

Break the drop down. This single step usually points straight at the cause:

3. Compare like with like

Compare the same weekday in previous weeks, not yesterday against today. Weekends, public holidays and school terms all move traffic. Also check whether the "drop" is just the end of an earlier spike: a post that brought a thousand visitors last week will always make this week look worse.

4. Check search

If most of your traffic comes from search, open Google Search Console and look at impressions, clicks and average position over the same dates. A fall in impressions means your pages are shown less (a ranking change or a search update); a fall in clicks with steady impressions means the listing is less attractive. Also check you didn't ship a noindex tag or a robots.txt rule that blocks the site.

5. Check where visitors used to come from

A link that was removed, a directory listing that expired, or a campaign that ended all show up as one referrer losing visits. Look at the top referrers for the previous period and see which fell.

6. Look at what you changed

List every deploy, redirect, URL change and design change in the days before the drop. Slow pages, broken internal links, a changed canonical tag and a new consent banner can all cut the traffic you see. If you log deploys as annotations, this step takes a minute instead of an hour.

7. Rule out bot filtering

If you recently changed your analytics or filtering settings, the "drop" may be bot traffic you used to count. A flat real audience with fewer bots looks like a fall.

Quick triage

What you seeMost likely cause
Near zero from one momentTracking broke
One source or referrer downChannel lost its audience or link
Search traffic down, others steadyRanking or indexing change
Gradual slide for weeksSeasonality or slow ranking loss
One country or browser downOutage, holiday, or a compatibility bug

Using agentlytics for this

The overview shows the change against the previous period, and you can click any source, page, location, browser or system to filter the whole dashboard to it, then click a bar to narrow to a single day. Spike detection looks for sudden jumps, so for a drop you use the comparison and the filters. You can also ask your agent: "compare this week's traffic with last week by source and page, and tell me what fell". See why traffic spiked for the other direction.

See it on your own site

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